Reference

otaku88 Privacy Policy For Your Account

otaku88 Privacy Policy explains how we collect, use and protect details connected with your account, including phone verification and wallet activity for DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record contextPhone verification detailsContact request path
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CONTACT ROUTES

Contact Us About Your Stored Details

A clear contact route helps when your phone verification, wallet reference or account detail needs attention. We ask you to use the support contact form linked from the account and cashier areas, so our team can connect your request with the correct record. Include the email or phone detail attached to your account, the issue you want checked and any relevant receipt reference. We use those details to locate the request, not to ask you to send a password. Requests remain subject to identity checks and where local law permits.

Team online

Account data request

Use our contact form to ask what account details we hold or to request a copy. Include your registered phone detail so we can check identity before discussing records.

Wallet record check

For a DANA, OVO, GoPay or QRIS reference, send the receipt number and date through support. We can route the request toward the matching cashier record without asking for your password.

Correction request

If your phone or account detail needs correction, tell us which field is wrong and why. We may request phone verification before changing information connected with account access.

DATA PRACTICES

Protect Your otaku88 Account Data

Privacy depends on small account steps being handled consistently. We separate contact details, device signals, wallet references and support messages by their operational purpose, then limit account actions behind your login and…

What we collect

Account creation may require contact details and phone verification. When you use the cashier, we can receive DANA, OVO, GoPay, QRIS, bank transfer or virtual account references connected with that request.

Why we use it

We use account and payment details to provide access, confirm a requested account action, match receipts, answer support messages and identify unusual activity around login or wallet status.

Cookies on devices

Cookies can keep a session setting or help us understand which policy page brought you to a contact request. Browser controls let you clear or restrict them from your device settings.

Account protection

Phone verification and login checks help prevent another person from changing account details. We will not ask you to reveal a password in a support message or payment receipt request.

Retention approach

We keep personal details for the period needed to provide the requested account service, reconcile a wallet or meet a legal requirement. When a record is no longer needed, our process addresses its removal.

Your request options

You can contact us to ask about access, correction, deletion or the purpose of a stored detail. We may verify your identity and explain any record that must remain under local law.

Ask About Privacy Policy And Access

These Privacy Policy answers cover the account questions most often raised before opening access from Indonesia. We keep the wording tied to actual account steps: phone verification, cookies, cashier references and support requests. If your situation is not covered, send the relevant account detail through our contact form rather than posting it in a public message. We can then check the correct record and explain the available path where local law permits.

It covers details collected when you open an account, complete phone verification, use account pages, submit a DANA or QRIS request, and contact support. It also explains cookies, security checks, retention, correction requests and the circumstances in which local law affects access.

We use your phone detail to create or identify the account and to complete the verification step before account access or a sensitive change. If the number is incorrect, contact us through the account form; we may ask for an identity check before updating it.

Yes. The policy covers payment references and status details received when you use DANA, OVO, GoPay or QRIS. We use those records to match a cashier request, check a receipt and answer a status question, rather than treating the wallet reference as a public profile.

Send a request through our support contact form using the phone or email attached to your account. State that you want access to your stored details and describe the account record involved. We may verify identity first, then explain which records can be provided where local law permits.

You can ask us to correct an inaccurate phone, contact or account detail through the same contact route. Tell us the field that is wrong and the replacement detail. Because a change can affect login or wallet matching, we may complete phone verification before applying it.

Cookies can remember session settings and help connect a policy or support visit with the right page flow. You can clear or restrict them in your browser settings. If a login or account path stops working after that change, restoring permitted cookies may be required.

Use the account support contact form and ask specifically about deletion or retention of your details. We will check the record, confirm your identity and explain whether it can be removed. Some payment, security or legal records may need to remain where local law permits.

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